Curated27 (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of all visitors, customers, and business partners who interact with our website, https://curated27.com/ (the “Website”), and our products and services.
This Privacy Policy describes in detail how we collect, use, disclose, process, and safeguard your personal information when you visit our Website, request a quote, purchase products, or otherwise interact with us.
By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, you should not use this Website.
This Privacy Policy applies to all users of our Website, including visitors, customers, vendors, contractors, and any other individuals or entities with whom we engage in business.
1. Scope and Applicability
This Privacy Policy applies to all personal information collected through:
- Our Website and digital platforms
- Communications via email, phone, or forms
- Transactions and business dealings
- Third-party integrations and service providers
It governs the collection and processing of personal information in accordance with applicable privacy laws and industry standards.
2. Information We Collect
We collect personal information in a manner consistent with industry practices for hospitality furniture suppliers and related commercial businesses. The types of information we may collect include personal, transactional, technical, and behavioral data depending on your interaction with our Website and services.
When you interact with us, whether by submitting an inquiry, requesting a quote, placing an order, or subscribing to communications, you may provide various categories of information, including:
- Personal Identifiers, such as your name, company name, email address, phone number, billing address, and shipping address
- Commercial and Transaction Information, including order details, purchase history, product selections, and payment-related information (processed securely through third-party payment providers)
- Communication Data, including inquiries, messages, and any information you provide when contacting us
In addition to the information you voluntarily provide, we automatically collect certain technical and usage information when you visit our Website. This may include:
- IP address and general location data
- Browser type and version
- Device type, operating system, and configuration
- Referring URLs and pages visited
- Time spent on pages and interaction patterns
This information helps us better understand how users engage with our Website and enables us to improve functionality, performance, and overall user experience.
We may also collect information through cookies and similar tracking technologies that store small amounts of data on your device to enhance Website functionality, remember user preferences, and analyze traffic and usage trends.
3. How We Collect Information
We collect information through both direct and automated means. Information is collected directly when you fill out forms, contact us, request quotes, place orders, or communicate with us in any way.
We may also collect information from third parties, including payment processors, logistics providers, marketing platforms, and analytics services.
Additionally, we use automated tools such as cookies, tracking pixels, and analytics software to gather information about your browsing behavior and interactions with our Website. These technologies allow us to deliver a more personalized and efficient user experience.
4. Purpose of Collecting Information
We use the information we collect for legitimate business purposes consistent with industry practices, including improving services, processing transactions, and maintaining customer relationships.
Your information may be used to:
- Provide, manage, and fulfill product orders and service requests
- Communicate with you regarding inquiries, quotes, and transactions
- Deliver customer support and respond to requests
- Improve Website functionality, performance, and user experience
- Conduct analytics and research to better understand user behavior
- Send marketing and promotional communications (where permitted by law)
- Comply with legal obligations and enforce our policies
We will only use your personal information for the purposes for which it was collected or for compatible purposes where permitted by law.
5. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information in certain circumstances necessary to operate our business effectively and lawfully.
We may disclose your information to trusted third-party service providers who assist us in operating our Website and delivering our services. These may include payment processors, hosting providers, logistics and shipping companies, IT service providers, marketing platforms, and analytics providers.
These parties are only permitted to use your information as necessary to perform their functions and are contractually obligated to protect it.
We may also disclose your information where required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users and business.
In the event of a merger, acquisition, sale of assets, or business restructuring, your information may be transferred as part of the business assets, subject to applicable confidentiality obligations.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Cookies allow us to recognize your browser and store certain information about your preferences.
You may choose to disable cookies through your browser settings; however, doing so may limit certain features or functionality of the Website.
We may also use third-party analytics tools such as Google Analytics to collect and analyze information about Website usage and trends.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for business, legal, accounting, or reporting requirements.
Even after you request deletion of your information, we may retain certain data as required by law or for legitimate business purposes, such as recordkeeping and dispute resolution.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures may include encryption, secure servers, firewalls, and access controls. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information under applicable laws.
These rights may include the ability to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of certain data sharing or marketing communications
- Request information about how your data is used and disclosed
To exercise your rights, you may contact us using the details provided below. We may require verification of your identity before processing your request.
10. Third-Party Websites
Our Website may contain links to third-party websites for your convenience. We do not control and are not responsible for the privacy practices or content of such websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Curated27
Website: https://curated27.com/
Phone: 647-527-9427
Address: 2407 Drew Road, Mississauga ON L5S 1A1 Canada